Get help from a support worker

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Support workers will support and accompany you — whatever options you choose. We provide a safe network of services and we’re here to walk alongside you on your path forward.

You do not need to report a sexualized assault or access any other services to get support and information from a support worker.

What is a support worker?

You may have questions about what happened and what your options are.

Support workers are specially trained members of SART who:

  • let you know what options are available to you;
  • respect the decisions you make about the care you're looking for; and
  • walk with you along the path you decide is best for you.

This is victim-centred support.

A support worker provides free and confidential support and information. They can also go with a victim of sexualized assault to get:

  • clinical care;
  • legal care; and/or
  • wellness care.

What do support workers provide?

Support workers will take the time to support you, wherever you feel you're at. Whatever you feel ready to do, whether it's just to talk and process what happened or to access services: a support worker will be there with you.

Support workers can provide you with support, crisis intervention, information, advocacy and referrals to other services such as hospital, RCMP, legal system and mental wellness and substance use services. They can go with you to the hospital, police station and to the mental wellness hubs.

Support workers can also help you understand options such as 3rd-party reporting and medical "kits on ice".

When and where are support workers available?

A support worker can be available for you any day of the week.

This service is available in Whitehorse:

  • Monday to Thursday from 8 a.m. to 4:30 p.m.;
  • Friday from 8 a.m. to Saturday at 8 a.m.;
  • Saturday from 5 p.m. to Sunday at 8 a.m.; and
  • Sunday from 5 p.m. to Monday at 8 a.m.

Throughout Yukon, support is available 24 hours a day, 7 days a week through the Sexualized Assault Support Line. Phone: 1-844-967-7275.

How can I contact a support worker?

  • You can reach a support worker by:
  • phoning the Sexualized Assault Support Line toll free 1-844-967-7275;
  • phoning Victim Services 867-667-8500;
  • emailing any questions or requests victim.services@gov.yk.ca; or
  • dropping in to Victim Services at 301 Jarvis Street (2nd floor) in Whitehorse on weekdays.

No appointment is required.

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